Account & Billing
Seenspire trial upgrade
As an Account Owner of a Seenspire account with an active plan, you can temporarily upgrade your current plan to trial different content types before purchasing. Activating the trial upgrade To start your trial upgrade, log in to your Seenspire ...
Which payment methods can I use to pay my Seenspire subscription
Seenspire accepts the following payment methods: Credit Card When you receive your Seenspire invoice, click the link in the email, and you will be redirected to a secure page to fulfil your payment. We support the following Credit Cards: Visa, AMEX, ...
How does a Seenspire subscription work?
The Seenspire subscription works on the basis of these 2 simple steps Step 1: Select the number of screens Select the number of screens you would like to power with Seenspire content The more screens you power with Seenspire, the less you pay. You ...
How do I start my subscription?
As a trial user, starting your Seenspire subscription takes three simple steps Step 1: From your dashboard go to the top right corner and click "Start Subscription". Step 2: Select the number of screens you want to power with the Seenspire content. ...
How do I cancel my subscription?
We are sad to see you go, but we understand that your organisation's needs may change. If you would like to downgrade or reduce the number of licenses, or if you would like to cancel your Seenspire subscription, please contact us at ...
How do I reduce my number of licenses?
We understand that company's needs change. If you want to keep running Seenspire on a smaller amount of screens, please send an email to support at support@seenspire.com detailing the amount of licenses you'd like to cancel. We will downgrade your ...
How do I request more licenses?
We're glad to see your digital signage needs are expanding. To request more licenses, follow the steps listed below: Click your Account Name in the upper right-hand corner, then select Account and Billing At the top of the page, you can see an ...
Is there a contract or setup fee?
No there is no contract or setup fee. Seenspire offers a simple subscription model tied to a license per screen, to stream unlimited content. One Seenspire license gives you access to your selected Seenspire plan to be used on one screen. You can ...
What happens at the end of my trial?
The feeds you created during your trial will stay available in your Seenspire account, however, you will not be able to stream them on your screens. We will also be sending you two reminder emails as you near the end of your 14-day trial period. If ...
How does a Seenspire license work?
Seenspire offers a simple subscription model tied to a license per screen, to stream unlimited content. 1 Seenspire license = 1 screen/device powered by Seenspire One Seenspire license gives you access to your selected Seenspire plan to be used on ...
Where can I manage my company's account and billing information?
As an Account Owner, you can manage your company's Account and Billing information Click your Account Name in the upper right-hand corner, then select Account and Billing You can update your company's contact information, address, and VAT number. At ...
Popular Articles
Can I set up feeds for my customers, in their accounts?
Setting up a few relevant feeds — beyond news and weather — is a great way to inspire customers and show them the wide range of content Seenspire offers. It allows your customers to jump right in and see the impact on their screens, without any ...
How can I create a Seenspire Stream?
Creating a stream takes 3 simple steps. Step 1: Create your Stream 1. Click "Show Streams" 2. Click the "+" button to create your stream The number of streams you can create is unlimited. 3. Name your stream Give your stream a recognisable name. ...
What are the supported content types for Collaboration Feeds
Seenspire supports the following content types for Collaboration feeds. Microsoft Teams Photos: jpg, jpeg, png, bmp Videos: mp4, MPEG, m4v Gifs Text Emojis Slack Photos: jpg, jpeg, png, bmp Videos: mp4, MPEG, m4v Gifs Text Emojis (Seenspire doesn't ...
Can I remotely access my customer’s Seenspire accounts?
When you're helping a customer with an issue they have, answering their questions, or just showcasing the power of the product — sometimes it's more efficient to work from inside their account. To make this easy for our partners to do, we have ...
How can I add and manage Resellers as a Distributor?
Adding a reseller in the Partner portal is simple. Navigate to Dashboard > Partner > Resellers. Here, you'll see an overview of the partners you've already added. To add a new reseller, click on the blue Add Reseller button on the right. Fill out the ...