FAQs
How can I use a Seenspire Stream on my Barco clickshare device?
To use a Seenspire Stream in your Barco Digital Signage follow the steps below. Step 1: Copy Stream URL 1. Login to Seenspire and navigate to your Stream options. If you still didn't create a Seenspire Stream yet, read this article for a step by ...
How can I upload a custom font?
Seenspire users with an active subscription have the possibility to customize their feed with their organization's font. To request a custom font, follow the steps below: Click your Account Name in the upper right-hand corner, and select Global ...
How often does a Collaboration feed update?
A Seenspire Collaboration feed updates every 10 minutes. The fresh content will be automatically pulled and published to your feed.
How often does a Social feed update?
A Seenspire Social feed updates every 10 mins. The fresh content will be automatically pulled and published to your feed.
What are the supported content sources?
With Seenspire, you can leverage content from Social Media channels as well as collaboration applications. Currently, Seenspire supports the following content sources, depending on the content type selected. 1. Social Content: The supported content ...
How can I reconnect a source connection?
As an Account Owner or Manager, you can connect, reconnect, or delete a source connection. Step 1: Navigate to Source Connections Click your Account Name in the upper right-hand corner, and then select Source Connections. Here you will see a list ...
Why are some of the feeds locked?
Depending on your current Seenspire plan, your access to certain content types may be restricted. If you would like to unlock the restricted content type, please upgrade your subscription. If you need more information on the different Seenspire ...
How can I reset my Seenspire password?
To reset your password, follow the steps below: Step 1: Navigate to app.seenspire.com Step 2: Select Forgot password Step 3: Enter your email address Step 4: Password reset email You will receive an email from Seenspire with instructions on how to ...
Can I change the name of a feed once it is created?
You can change the name of your feed at any time under Feed Settings. Navigate to Dashboard → Select your feed → Feed Options → Feed Settings. The first field you see contains the name of the feed; you can change it as often as you like. Your ...
Can I suggest new content feeds to add to the library?
We're always happy to get your feedback and input. If you have a suggestion for a new content type or source, just contact us at support@seenpspire.com. If enough of our users show interest in a certain feature or content source, we will try to ...
Can I use vertically oriented displays?
All Seenspire feeds are designed to be fully responsive: the content will adapt automatically to your screen size and orientation. Seenspire supports all common aspect ratios: 16:9, 9:16, 4:3 and 1:1. For Social content that is shown using our Grid ...
Do I need a fast internet connection to use Seenspire?
There are a few factors to keep in mind when answering this question. After all, the required internet speed and bandwidth varies for chosen feed layout and the content of the feed you're displaying. However, we work hard to make our feeds display ...
Is there a limit on the number of feeds I can use?
No, Seenspire offers the first unlimited content streaming service for public displays. If you have a paid subscription, you can add/create as many feeds of each content type ( Infotainment, Social, and Collaboration) as you need to. The type of ...
How do I use the Seenspire feed URL?
Seenspire feeds are HTML-based, to make them compatible with a wide array of display solutions. Just paste the URL in a browser, and you will see the Seenspire content stream instantly. Seenspire is built to also be used as a standalone solution. ...
Popular Articles
Can I set up feeds for my customers, in their accounts?
Setting up a few relevant feeds — beyond news and weather — is a great way to inspire customers and show them the wide range of content Seenspire offers. It allows your customers to jump right in and see the impact on their screens, without any ...
How can I create a Seenspire Stream?
Creating a stream takes 3 simple steps. Step 1: Create your Stream 1. Click "Show Streams" 2. Click the "+" button to create your stream The number of streams you can create is unlimited. 3. Name your stream Give your stream a recognisable name. ...
What are the supported content types for Collaboration Feeds
Seenspire supports the following content types for Collaboration feeds. Microsoft Teams Photos: jpg, jpeg, png, bmp Videos: mp4, MPEG, m4v Gifs Text Emojis Slack Photos: jpg, jpeg, png, bmp Videos: mp4, MPEG, m4v Gifs Text Emojis (Seenspire doesn't ...
Can I remotely access my customer’s Seenspire accounts?
When you're helping a customer with an issue they have, answering their questions, or just showcasing the power of the product — sometimes it's more efficient to work from inside their account. To make this easy for our partners to do, we have ...
How can I add and manage Resellers as a Distributor?
Adding a reseller in the Partner portal is simple. Navigate to Dashboard > Partner > Resellers. Here, you'll see an overview of the partners you've already added. To add a new reseller, click on the blue Add Reseller button on the right. Fill out the ...