Why is my source connection expired?

Why is my source connection expired?

Social or Collaboration source connections are based on a refresh token mechanism that requires users to reconnect periodically in order to ensure the security of their own Social media / Collaboration accounts. 

The duration of validity of the refresh token may vary according to each source. 
There is no set duration for the validity of the refresh token. 

When one of your Social or Collaboration refresh token expires, you will be prompted to reconnect again


To find out how to reconnect your source connections, please refer to this article.

If you need more information, you can always reach out to us at support@seenspire.com 

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